Refund Policy

At MSN Leathers, we have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, please contact us at info@msnleathers.com. Returns must be sent to the address provided in our return instructions.

If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back without prior approval will not be accepted.

For any return-related questions, feel free to email us at info@msnleathers.com.

Damages and Issues

Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate and resolve the issue.

Exceptions / Non-returnable Items

Certain types of items cannot be returned, including:

• Perishable goods (e.g. food, flowers, plants)
• Custom products (e.g. personalized or made-to-order items)
• Personal care items (e.g. cosmetics, lotions)
• Hazardous materials, flammable liquids, or gases

Please reach out if you have questions about your specific item.

Sale items and gift cards are non-returnable.

Exchanges

The quickest way to exchange an item is to return the original item. Once the return is accepted, you can place a new order for the desired item.

European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you have the right to cancel or return it within 14 days without providing a reason. Items must be in original condition, unused, with tags and packaging, and include proof of purchase.

Refunds

Once we've received and inspected your return, we will notify you of the refund status. If approved, your refund will be issued automatically to your original payment method within 10 business days.

Please note: it may take additional time for your bank or card issuer to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us at info@msnleathers.com.